Anyone who wants to renew their ID card or apply for a new passport or children's passport can use the self-service terminal in the entrance area of the Citizens' Registration Office. It is possible to use the terminal if you are at least 1.27 meters tall. Applicants can enter their personal data here themselves. The biometric photo is taken directly at the device and transferred to the public authority network together with fingerprints and signature.
Important questions and answers about the Self-Service Terminal
What languages are available?
Can the self-service terminal be used barrier-free?
What are the fees for using the self-service terminal?
What is the advantage of using the self-service terminal?
How is data protection ensured?
Does the self-service terminal have to be used?
Servicebereich Bürgerbüro
Opening hours
Mo, Di und Do: 7.30 Uhr bis 16 Uhr
Mi: 7.30 Uhr bis 18 Uhr
Fr: 7.30 bis 12.30 Uhr
Sa: 9 bis 12 Uhr
Ist der Freitag ein Feiertag, bleibt das Bürgerbüro am darauf folgenden Samstag geschlossen.
Letzter Einlass ist jeweils 15 Minuten vor der regulären Schließzeit.